Serenity Engage Is A "Communication Lifesaver" According To Customer
Serenity Engage is a HIPPA-compliant senior care communication platform that offers instantaneous back and forth messaging in real time, allowing families and community staff to constantly communicate about a resident’s care.
Here’s what their families had to say about it:
While other communities send mass emails and post updates on their website, Janice Donald, the Lodge At Grand Junction’s Executive Director, posts community-wide updates via Serenity Engage, which notifies family members immediately.
Also, family can respond and communicate with the staff via their loved one’s channel and get information about their specific loved one.
Using a HIPAA-compliant messaging platform like Serenity Engage will create raving fans out of family members, mitigate liability, increase accountability, and give you complete oversight into all communications between staff and family members.
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