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Pricing

Communication Superpowers. At your fingertips.

HIPAA-compliant connectedness between staff, or with families and referral partners, is the new standard. Multiply your team's efficiency with fast, easy group messaging at their fingertips.

Select the package that fits your needs.

Month-to-month plans with ultimate flexibility to cancel at any time! No contracts. No questions.

Annual plan with increasing discounts as you grow.

Free
$0
$0
  • Free HIPAA-compliant Messaging
  • 5 channels
  • Unlimited staff members (secure team coordination)
  • Unlimited family members (optional)
  • Unlimited referral partners (simple, quick care coordination)
  • Secure messaging
  • Secure photo, video & document sharing
  • Messages available for 12-months
  • Easily add and remove staff without deleting the conversation
  • In-app support within 48 hours
Starter Package
$99/mo (monthly)
$79/mo (annual)
  • 20% discount with annual contract
  • 10 channels
  • Unlimited staff members (secure team coordination)
  • Unlimited family members (optional)
  • Unlimited referral partners (simple, quick care coordination)
  • Secure messaging
  • Secure photo, video & document sharing
  • Messages available until you choose to archive
  • Easily add and remove staff without deleting the conversation
  • In-app support within 24-48 hours + phone support
Growth Package
$249/mo (monthly)
$189/mo (annual)
  • 25% discount with annual contract
  • 25 channels
  • Unlimited staff members (secure team coordination)
  • Unlimited family members (optional)
  • Unlimited referral partners (simple, quick care coordination)
  • Secure messaging
  • Secure photo, video & document sharing
  • Messages available until you choose to archive
  • Easily add and remove staff without deleting the conversation
  • In-app support within 12 hours + phone support
  • ⭐️ In-app family satisfaction surveys
  • ⭐️ In-app request of families to review you on Google (or your preferred locations) when positive sentiment is detected
  • Add on 10 or 25 channel packs as needed
Premium Package
$999/mo (monthly)
$699/mo (annual)
  • 30% discount with annual contract
  • 100 care channels
  • Unlimited staff members (secure team coordination)
  • Unlimited family members (optional)
  • Unlimited referral partners (simple, quick care coordination)
  • Secure messaging
  • Secure photo, video & document sharing
  • Messages available until you choose to archive
  • Easily add and remove staff without deleting the conversation
  • In-app support within 2 hours + 24x7 global phone support
  • ⭐️ In-app family satisfaction surveys
  • ⭐️ In-app request of families to review you on Google (or your preferred locations) when positive sentiment is detected
  • ⭐️ Branded photo montage if care recipient passes (a lovely gift for you to give to families)
  • Need more channels? Contact us for Enterprise options.

Why us?

When staff members change, you do not have to delete the entire thread. Simply remove and add members to any channel, allowing new members to see the history and get caught up quickly!

Message directly with your partner providers for faster referrals and easier care coordination.


Why us?

Here's a few reasons from our customers.

Communication Superpowers

No more chasing email threads or voicemail messages. Or explaining the same thing to multiple people who hear it differently. One message to all stakeholders at the same time makes your life easier and saves 3-8 hours each week per staff member. (No joke. This is directly from our customers!) Streamlined HIPAA-compliant communication between staff members only or between staff, family members, doctors, therapists and more can become your new superpower.

Announcements/News

Share community news, announcements, events, and educational articles with staff and/or families at the touch of a button. New Infection Control Protocols? Let staff know ASAP and all at once. Identify who has read the message and who hasn't. Hosting a Mother's Day Brunch for families? Let them know and ask for RSVPs right in the app! Have a new Executive Director? Let them share a short video introduction to all stakeholders quickly and easily. Have a job opening? Share it with staff and encourage them to share it with their networks.

Surveys

Know how families are feeling about your services in a non-intrusive way, and on a regular basis. Don't wait for your annual survey and then be surprised by negative feedback! Listen regularly, and course correct. You'll create raving fans in the process.

Staff Education & Job Satisfaction

Encourage staff to view educational videos and articles in Serenity when they need a refresher or to learn something new. Such as how to brush teeth with someone with dementia. And the steady stream of gratitude that families share is a continuous reminder of how important and appreciated they are.