Collaborative Care Resource Center

eBooks, Case Studies & More

Our eBooks and Serenity Success Stories are research-based and collaboratively created. 

Every asset is the result of collaboration across all roles in senior care, including family members and elders themselves. Every viewpoint is represented, producing lasting solutions.


When transitioning into senior living, the first two weeks are the most critical to build a strong foundation of a trusted partnership with family members. Communities using this roadmap see:

  • Increased move-ins by 15%
  • Savings up to 3 hours/week for staff
  • Boosts in staff job satisfaction
  • 25% increase in family satisfaction
  • Improved quality of care
  • Mitigated risk
Hospice is often misunderstood and overwhelming for family, leaving providers with the task of educating family while building a trusted partnership quickly. In today’s world, 78% of families want a hospice that enables instant communication. Hospice providers using this roadmap see:
  • Increased CAHPS scores
  • Savings up to 3 hours/week for staff
  • Ability to quickly establish relationships with family
  • Improved  quality of care

Serenity Success Stories

Harmony Hospice Streamlines Communication with Serenity

One of the few local hospice organizations serving the Greater Tucson, Arizona area, Harmony Hospice is dedicated to delivering compassionate, individualized, and holistic hospice care for patients and their families as they face a serious or terminal illness. The Harmony Hospice team of care providers and volunteers work collaboratively across the health system to provide seamless and compassionate care for clients and their families. Read this case study to learn why the Harmony Hospice team turned to Serenity Engage to streamline real-time communication and educate families on end-of-life care.

Assured Assisted Living Grows Census, Optimizes Efficiency with Serenity Engage

As a top Colorado-based memory care home, Assured Assisted Living takes a personalized approach to memory care. The team is committed to improving the quality of life for residents with Alzheimer's Disease, dementia, traumatic brain injury, or other memory-related illnesses in its 10 residential, home-style residences. Read this case study to learn how Serenity Engage platform completely altered how the Assured team communicates with residents’ families, with results including 3 new move-ins in the last four months, 227% increase in communication, and 3-5 hours saved each week for key staff.

Dignity Hospice Saves More Than $53,000 Streamlining Communication with Serenity Engage

Dignity Hospice, based in Louisville, Colorado, has been dedicated to providing end of life care to patients and their families for over a decade. As a community-based provider of hospice services in skilled nursing, assisted living, independent living communities, and private homes, the organization has experienced tremendous growth – up to an average of 100 patients at a time – in recent years. Read this case study to learn how Serenity Engage helped the Dignity team save close to $75,000 in annual savings for a nursing staff of 12.

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