Author Archives: Katherine Wells

V2 Press Release

New Product Release Keeps Families Informed About Their Loved One In Senior Care

New Product Release Keeps Families Informed About Their Loved One In Senior Care When senior living staff, family and providers come together on a single platform to communicate and collaborate, everyone involved benefits. CONTACT: Katherine Wells720.515.8839katherine@serenityengage.com FOR IMMEDIATE RELEASE:October 06, … Read More

FB Live post

How Serenity Helps Family Members And Staff At Sevens Residential Memory Care

How Serenity Helps Family Members And Staff At Sevens Residential Memory Care When Tracie Corner had to move her mother into residential care, it was heartbreaking. Having a poor experience, including how lack of communication, she was then faced with … Read More

Inno On Fire Winner

INNO ON FIRE 2020 Awarded To Serenity Engage

Inno On Fire 2020 Awarded to Serenity Engage Communication has long been fractured in senior care, and COVID-19 visitation restrictions exposes this problem that Serenity Engage solves. CONTACT: Katherine Wells 720.515.8839 katherine@serenityengage.com FOR IMMEDIATE RELEASE: September 22, 2020 DENVER, Colorado … Read More

Building Trust: The First 14-Days In Senior Living

The First 14-Days In Senior Living Research shows that the majority of lawsuits against senior living communities are related to the first 14-days of care. We asked why. And then we asked the community to help solve this problem. A … Read More

3 Ways To Measure The ROI Of Trust In Senior Care

3 Ways To Measure The ROI Of Trust In Senior Care During COVID-19 “Trust always affects two outcomes – speed and cost. It’s that simple, that real, that predictable.” Stephen M. Covey Tweet Senior Care Is A Team Sport Teammates … Read More

How Social Works Help Lift The Burden Off Families During Hospice Care

How Social Workers Lift the Burden For Families During Hospice Care To add a little levity to the conversation, we had some fun with dogs on our Facebook Live discussion today. I asked my beautiful guests, Sydnee Worth and Megan … Read More

Strengthening Senior Community & Family Relationships​

Strengthening Senior Community & Family Relationships “We’re all about building trust, and we earn that with the little bits of communication every day. We’re able to share Moments and Memories with our residents’ families with Serenity Engage, which is our … Read More

Wellage Senior Living Community Says For Families of Residents, Serenity Engage is a Communication Lifesaver

Serenity Engage Is A “Communication Lifesaver” According To Customer “Family members of the Lodge at Grand Junction have not missed a beat communicating with their loved ones during the COVID-19 crisis, thanks to the Serenity Engage app,” shared The Lodge At Grand … Read More

Online reputation

Senior Living Providers: Elevate Your Reputation With One Simple Change

Senior Living Providers: Elevate Your Reputation With One Simple Change When did you last buy something that had a 2.5-star review? Or dine at a restaurant your neighbor described as bland and overpriced?  Rarely, if ever, I imagine. The same … Read More

The Lodge at Grand Junction

Colorado Public Radio: ‘Game-Changer’ App Connects Colorado Families, Residents, Caregivers At Senior Care Facilities

Colorado Public Radio: ‘Game-Changer’ App Connects Colorado Families, Residents, Caregivers At Senior Care Facilities Colorado Public Radio Denver station, KUNC, recently aired an interview with Serenity Engage customer Janice Donald, and family member of a resident at The Lodge At … Read More